Frequently Asked Questions
Renewals
All themes and packages are yearly renewals except lifetime package which is one time fee. Access to theme/s expire after 1 year. For re-access you can renew. Renewals are manual.
Customization
Simple customization are included in 1 year of support. However layout changes and heavy customization will be paid and can be discussed with the client.
Nature of Support
Support will be provided Monday to Friday 10am t0 7pm IST.
We normally revert in 24 hours to any support request except weekends.
We do not work during weekends. We provide support via email, WhatsApp number given in contact us page or via support forum.
We offer free installation of our themes.
Does your theme work on WordPress.com?
Yes they work on Premium, Business and eCommerce Plan where they provide adding external premium themes.
Common Features of our themes
All of our themes are responsive and simple, easy to use, mobile friendly, compatible with WooCommerce for eCommerce and most plugins on the WordPress repository.
We also offer free installation, demo content and 1 year support for all paid users.
Page Builders
For inner pages of all of our themes Elementor works just fine. For SKT Elements Pro theme pack they are built using Elementor page builder so homepage is also editable using Elementor.
For SKT Guten Pro (gutenberg editor is used). For SKT Perfect theme pack (SKT Builder page builder) is used for homepage editing.
Copyright Free Images?
Yes, all images used are from pixabay.com, CC0 licensed other image sources like pxhere.com. They can be used for both commercial and personal projects. The details of the images used are given in readme.txt file in our themes folder. However it is advised to change the images if you are using for business purposes.
When do I receive the theme after purchase happens?
You receive the theme immediately after the purchase. You are asked your email address and password to be entered at checkout page which becomes your login detail for login into our website.
First time purchase?
If you are purchasing for first time no account or login is needed and all you need to do is go to relevant theme page and click on buy now button and checkout to get the theme.
Documentation?
In each theme page under buy now button relevant documentation related to the theme is given.
Discounts?
Discount does not apply for All Themes Package, Elements Pro package and Perfect Package. We do not offer more discount than this because we provide 1 year of support and the theme you get can be used for multiple domains.
