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no login credentials received

Home › Forums › All Themes Questions › no login credentials received

Tagged: Login

  • This topic has 2 replies, 2 voices, and was last updated 5 years, 1 month ago by KRUTI MEHTA.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • April 9, 2020 at 9:22 am #3303
    KRUTI MEHTA
    Participant

      Hi,

      I have purchased Sportsman theme, order number #557 haven’t received login credentials yet, please check urgently

      April 9, 2020 at 9:52 am #3304
      Forum Moderator
      Moderator

        Hi,

        You are posting in this support forum and since you have already downloaded the theme from the my-account dashboard suggests you already have the login credentials of this website.

        Hope this answers your query.

        Regards,
        Shri

        April 9, 2020 at 9:58 am #3306
        KRUTI MEHTA
        Participant

          No, it doesn’t I have a self-hosted account where i have tried to install the zip but can’t find the entire theme also the zip file was downloaded just to check all files doesn’t mean i have got the credentials, can you please do a thorough check before writing

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